Question 1

What do I need to bring to my appointment?

Accepted Answer

Bring a current, government-issued photo ID, such as a driver's license, state ID, or passport, along with the document that needs notarization. Unless the document specifically calls for an acknowledgment of a signature already made, wait to sign until Brigitte is present.

Question 2

Do I need to sign the document in front of the notary?

Accepted Answer

Many notarizations require the signature to be made in the notary's presence, while some acknowledgments may allow a signer to confirm an existing signature. Because the correct procedure depends on the notarial certificate, contact Brigitte before the appointment if the document has already been signed.

Question 3

Do you notarize documents in languages other than English?

Accepted Answer

A document may be written in another language when Brigitte can communicate directly with the signer and the notarial certificate is understandable. She cannot translate the document or advise what it means. Send a photo or description before booking if you are unsure.

Question 4

What are your usual appointment hours?

Accepted Answer

Appointments are generally available between 8:00 a.m. and 8:00 p.m. Scheduling is confirmed individually. Same-day and after-hours appointments may sometimes be available by request, with calling or texting providing the fastest response.

Question 5

How far in advance do I need to book?

Accepted Answer

Reach out as soon as you know you need a notary. Advance notice is helpful for loan signings, hospitals, care facilities, and appointments requiring witnesses, but short-notice and same-day requests can sometimes be accommodated when the schedule and travel route allow.

Question 6

Do you visit hospitals, care facilities, homes, and businesses?

Accepted Answer

Yes. Original Mobile Notary is a mobile service and meets clients at agreed locations such as homes, offices, hospitals, assisted-living communities, rehabilitation facilities, libraries, and coffee shops. There is no public walk-in office, and all appointments must be scheduled in advance.

Question 7

What forms of payment do you accept?

Accepted Answer

Cash, major cards, and most common digital payment methods are accepted, including options such as Cash App, Venmo, Zelle, and Apple Pay. Confirm your preferred method when booking if you have a specific question.

Question 8

Are discounts available?

Accepted Answer

Discounts and flexible scheduling options may be available for some appointments. Ask when requesting a quote. Any adjustment is confirmed before the appointment and depends on the circumstances of the booking.

Question 9

What areas do you serve?

Accepted Answer

Mobile notary service is available throughout Nashville and many surrounding Middle Tennessee communities, including Goodlettsville, Hendersonville, Gallatin, Mount Juliet, Lebanon, Brentwood, Franklin, Nolensville, Spring Hill, Old Hickory, and Hermitage. Visit the Service Area page for more detail.

Question 10

How are travel fees determined?

Accepted Answer

Travel fees are based on the appointment location, timing, travel distance, parking, and the type of appointment. Send the address or ZIP code with the service requested, and the full price will be confirmed before you book.

Question 11

How do I get a quote?

Accepted Answer

Call, text, email, or use the contact form. Include the document type, number of signers or signatures, preferred time, and appointment address or ZIP code. Quotes are free and provided before the appointment is confirmed.

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